Active Bonus Restriction
An active bonus remains the most common reason for blocked withdrawals. When a bonus is credited, funds stay locked until wagering requirements are completed in full. This applies to sports and casino bonuses alike. If wagering is not finished, withdrawal requests will not pass. The solution involves either completing the required turnover or manually cancelling the bonus inside the account. Cancelling removes bonus funds and related winnings but unlocks the real balance for withdrawal.
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